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• Dvd Drive Not Working

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Dvd Drive Not Working

Ok I have a Dell Inspiron 1545 and my dvd drive keeps coming and going. The drive is a TSST TS-L633B 12.7 SATA Trayload 8X DVDRW. The pc is a dual core pentium with 3gb ram. When loading a dvd the drive will show up and then shortly disappear. Sometimes it will stay longer but if i pause a dvd it will disappear again and i have to either reboot or open and close the tray to get it to recognize again. I have removed the driver from device manager and i have tried updating the driver with the latest windows 7 drivers from dell with no luck. When i try to flash the drive with the latest the driver it will be there but when opening the flashing program is disappears again.

I have even gone the route of getting a replacement drive from dell and it does the same exact thing. I have gone and tried the upperfilters and lowerfilters and that did no change either.

I have checked the bios and the drive shows up in the bios. I am at a complete loss. Any help would be appreciated Thanks Mark. Ok I have a Dell Inspiron 1545 and my dvd drive keeps coming and going. The drive is a TSST TS-L633B 12.7 SATA Trayload 8X DVDRW.

The pc is a dual core pentium MarkHello Mark, welcome to the forum. I suggest a couple trouble shooting techniques. If you are game here is what we would suggest you do: • reboot your system and enter the Bios and check to see what your boot priority shows, you should see the HD as priority 1, cd/dvd as priority 2 or a floppy etc. But the main thing we are looking for is that the Bios sees your CD/DVD player.

• If the Bios does recognise you optical drive the next area we suggest is to trouble shoot your device manager. Go to control panel, look for 'Device Manager' on the top right of your monitor and double click, your device manager will show you the status of all your plug & play devices, look for your cd/dvd player and click on the small dismond on the left and this should expand the device, if there are no conflicts or driver errors then OS 7 recognizes the drive. If there is a small hazard warning sign in yellow with an exclamation mark then the drive is not recognized and that is an easy fix. • If device manager recognizes the cd/dvd drive then we must look at Dynamic Memory Access AKA DMA or Ultra DMA, normally if windows has recognized the drive it will automatically configure it for UDMA. But on the off chance that it did not you can do this setting from the device manager. • Last suggestion would be to go into device manager and remove/uninstall the drive and reboot and see how windows senses the new hardware and begins to install it.